Corso di Laurea in Infermieristica - Asti

The general outcome of the workshop is to provide the necessary skills to identify the characteristics of a helping relationship; apply the communication skills of active listening and exploratory response; plan actions that support the helping process in clinical (medium and high complexity) relational situations; acquire the ability to learn from experience develop learning from experience through awareness of self, one's own emotions and personal and role limitations.

KNOWLEDGE AND UNDERSTANDING
At the end of the course the student will be able to demonstrate that he/she has acquired knowledge, understanding and problem-solving skills in more complex care/relational contexts.

APPLYING KNOWLEDGE AND UNDERSTANDING
By the end of the course, students will be able to apply their knowledge, understanding and problem-solving skills to new or unfamiliar issues within more complex care/relational contexts.

INDEPENDENT JUDGEMENT
At the end of the course the student will be able to integrate knowledge and manage complexity, as well as make judgements on the basis of limited or incomplete information, including reflection on the social and ethical responsibilities associated with the application of their knowledge and judgements.

COMMUNICATION SKILLS
At the end of the course the student will be able to develop a clear, unambiguous communication mode with its conclusions, useful to support a helping relationship adapted to clinical situations (medium/high complexity) addressed to individual users, families and groups, as well as other professionals (social and health workers, nursing students, nurses).

LEARNING SKILLS
WAt the end of the course the student will be able to develop self-directed or autonomous learning skills, cultivate doubts, tolerate uncertainties arising from study and practice, ask questions and find suitable and relevant solutions to themrite.

Emotions and defence mechanisms

The characteristics of communication: the axioms of communication

Communication techniques: active listening and exploratory response

Verbal and non-verbal communication

Strategies and "techniques" of information transmission, active listening and exploratory response starting from the analysis of "difficult" relational situations experienced during the training.

In order to achieve the learning objectives of this course, face-to-face lectures and, if necessary, distance learning (in accordance with anti-Covid safety regulations and provisions), classroom exercises and self-study under the supervision of the lecturer/teaching assistants are used. Participation of students in small group activities of reading and critical evaluation of material provided by the lecturer.

The assessment of learning is in progress and has a formative value. The course does not provide marks in marks out of thirty but suitability judgment
based on attendance at classroom hours.

The module does not provide for activities other than the defined number of hours.